Negative review processing and customer service phrase generator

What to prepare

Enter the original text of the negative review/customer complaint and the platform, automatically determine the emotional intensity and core appeal, provide a response strategy (apology/compensation/explanation/guide private domain), and generate 2~3 versions of customer service reply words that can be directly copied and sent. Supports platform and brand tone customization, and serious complaints automatically trigger manual upgrade suggestions. Example input: original text of negative review/customer complaint (can be multiple lines, paste the complete content), (optional: platform (optional values: Taobao/JD.com/Amazon/Dianping/private domain, leave blank to default to general); brand tone (optional values: professional/friendly/humorous/formal, leave blank to default to professional); products/orders involved (leave blank to be unlimited)).

Original text of negative review/customer complaint (can be multiple lines, paste the complete content)Required

Follow the field instructions to enter your content.

Platform (optional values: Taobao/JD.com/Amazon/Dianping/Private Domain, leave it blank and default to universal)Optional

Follow the field instructions to enter your content.

Brand tone (optional values: professional/friendly/humorous/formal, leave blank to default to professional)Optional

Follow the field instructions to enter your content.

Products/orders involved (no limit to leaving blank)Optional

Follow the field instructions to enter your content.

Model (leave blank to use default)Optional

Follow the field instructions to enter your content.

Generation instructions

Each row is submitted as a separate task. Required fields are marked with *.